Reddy Ice Holdings, Inc.
USA
Job Requisition JR22323 Worker Time Type Full time Worker Sub-Type Regular Shift Job Description POSITION PURPOSE The Vice President of Sales Operations & Customer Experience is a key leadership role responsible for driving business value by integrating strategic sales leadership with operational excellence and customer-centric initiatives. This role oversees and optimizes the performance of the inside sales team, customer service team, marketing team, and client success advisors, while also leading the development and execution of national and regional sales strategies. With a strong focus on sales operations, CRM optimization, analytics, and continuous process improvement, this role ensures alignment between sales goals, operational capabilities, and customer expectations. The VP is accountable for enhancing sales productivity, improving customer satisfaction and retention, and delivering long-term profitable growth. This leader demonstrates a continuous...