1414 vp of customer success jobs found

About Prophecy Prophecy is the data copilot company. Fortune 500 enterprises - including the largest institutions in banking, insurance, healthcare & life sciences, and technology - rely on Prophecy Data Transformation Copilot to accelerate AI and analytics by delivering data that is clean, trusted, and timely. Prophecy enables all data users and makes them productive by helping develop, deploy, and observe data pipelines on cloud data platforms. Organizations trust Prophecy for the most demanding workloads, including tens of thousands of data pipelines that deliver massive volumes of data for AI and analytics. Prophecy is backed by top VCs and investors including Insight Partners, SignalFire, Databricks, and JPMorgan Chase. About The Role As the VP of Customer Success & Support, you will spearhead a world-class team dedicated to ensuring Prophecy customers achieve rapid time-to-value, drive data product adoption, and receive top-tier technical support. Your...

Company Description YouScience® is the leading technology provider dedicated to solving the skills gap crisis for students and employers. Its end-to-end platform, YouScience® Brightpath, connects education with career applications designed to help students unlock their potential for future pathways. YouScience leverages proven research, artificial intelligence, and industry input to help individuals identify their natural talents, validate their skills and knowledge, and get matched with real-world educational and career pathways in high-demand occupations. YouScience is the preferred choice of individuals, parents, educators, and counselors to guide and support educational and career pathways, currently serving more than 13,400 educational institutions, 5,000 employers, and 4.1 million unique customers. Job Description Why This Role Matters As Vice President of Customer Success, you will play a critical role in advancing our mission to transform lives across our primary...

Dusty Robotics is a fast growing venture backed start-up that is developing market changing autonomous robots for the construction industry. Its flagship product the FieldPrinter™ automates the layout process for construction projects and accelerates the digital transformation of the building process. We are looking for a VP of Customer Success to transform a team of customer success professionals to accelerate client utilization of our transformative product. You will create playbooks and strategies that enable customers to adopt Dusty successfully within their organizations by digitizing their processes and improving productivity in one of the largest sectors in the global economy: construction. This role reports to the CEO, and is ideally based out of the San Francisco Bay Area. Travel is estimated to be 25% time to client sites. Responsibilities Define a playbook for growing utilization of a category-defining innovative product and thereby increasing revenue per...

Vice President of Customer Success As the Vice President of Customer Success, you will be the pioneering leader responsible for building and scaling our customer success function. Reporting directly to the Chief Growth Officer, you will serve as a "player/coach" in the early stages-managing all aspects of customer engagement, driving utilization, and fostering relationships with a wide array of healthcare customers, including large health systems, health plans, and primary care networks. Your strategic vision, operational excellence, and deep understanding of healthcare dynamics will be key to unlocking growth and ensuring long-term customer satisfaction. What You Will Do: Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with the company's vision and goals Establish and monitor key performance metrics to drive continuous improvement in customer satisfaction and retention Think strategically to identify and unlock additional...

Job Title: VP of Leave Operations & Customer Success @ Tilt Tilt (check us out here) is looking for a VP of Leave Operations & Customer Success to join our team, build a world-class customer experience capability, and lead our team of Leave Success Managers and Customer Success Managers! This position will work with Tilt leaders to lead this function for the business with a focus on quality of service, operating model scale, financial outcomes, continuity from sales to customer experience, customer delight, and then customer retention. Tilt is revolutionizing leave by intelligently applying technology to the complexities of leave while ensuring the human elements of leave continue to be human. To be successful in this role, this leader needs to be adept at balancing technology-driven product scale and human experience architecture. This position is a full-time role reporting to the Chief Operating Officer. We want you to be successful here at Tilt! Below is a...

About Us HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals. HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names. Our People With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take...

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more...

POSITION SUMMARY: The VP Program Management position requires application of in-depth knowledge of professional standards, practices and precedents pertaining to the management of a customer accounts and Program Managers (PMs) in an electronics contract manufacturing environment, while continuously looking for opportunities to increase sales, reduce costs, and continually improve lead-time, quality and schedule. ESSENTIAL FUNCTIONS : Manage PMs for the financial, operational, and commercial performance of all customers within agreed upon financial goals, cost limitations, established industry and Microboard standards, and mutually defined and agreed upon business objectives between Microboard and its customers. Manage PMs to fully engage as primary customer contact on status and performance communications; defines and adheres to processes with PMs that anticipate and fulfill customer needs to ensure customer satisfaction and continued business. Define and implement...

Role Description The VP of Customer Success owns the Customer Success and Renewals programs. This is crucial in driving high renewal rates and sustainable increases in renewals. The VP of Customer Success will build a department whose primary focus is enabling customer expansion and protecting ARR, based on the value customers receive from solutions and services. The Success function has a revenue-focus, aimed at increasing renewals, growing upsells, and identifying cross-sell opportunities. Additionally, the VP of Customer Success will be responsible for establishing world-class Voice-of-the-Customer telemetry through NPS, At Risk, and Customer Health programs. Key Responsibilities Materially improve renewal rates and implement structured annual increase programs Build and drive high-impact, reactive risk management programs to address immediate threats effectively Build scalable customer success teams that align programs and resources according to market segmentation...

Who we are: Amilia is more than just a tech company - we're a close-knit community made up of caring, entrepreneurial-minded individuals. Our multi-disciplinary team members will challenge and support you on every project. We care about our work, our colleagues, and our clients! What we do: We provide an eCommerce platform for activities and recreation. Our platform enables organizations to engage and connect with their community by making it easy to find, register, and pay for activities online. How we do what we do: We provide all our team members with the tools and flexibility they need to succeed every day. We also put an emphasis on collaboration and encourage everyone to bring new ideas to the table, even if it's outside of your department. Why we do what we do: We're not just here to sell software - we want to revolutionize the way recreation organizations leverage technology. Every Amilian is incredibly invested in our mission to disrupt the status quo and help...

Global Procurement supports the ambitions of GSK by leading procurement initiatives on behalf of GSK business units and operations, enabling the delivery of our products through the entire procurement to pay cycle to the end customer - our patients and consumers. Our external manufacturing network has become an increasingly key component of our Pharma and Vaccines supply chain strategy, enabling GSK to achieve its growth ambitions and compete in a dynamic healthcare environment. External manufacturing (EM) continues to represent a significant and growing area of investment, with expectations for substantial growth in the coming years. As the VP, Head of External Manufacturing Procurement you will be responsible for the business performance and financial management of the External Manufacturing Procurement team. You will oversee a highly complex portfolio with significant growth potential, supporting increased volumes, new product launches, business development, and novel platforms...

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Summarized Purpose: Provides global leadership and oversight of a business development segment. Defines the strategy, plans and executes innovative initiatives to maximize profitability and growth. Ensures opportunities for revenue generation are identified and developed to increase market penetration. Builds stakeholder engagement plans, develops and cultivates relationships and works cross-functionally with colleagues to create proactive solutions and flexible commercial models that deliver value for PPD's clients. Fosters a high-performance business development team by mentoring, coaching and developing to achieve authorization targets. Essential Functions and Other Job Information: Provides global leadership of the Regional business development team and sales portfolio. Ensures achievement of gross authorization targets, profitability and growth of new partnerships. Performs...

POSITION SUMMARY: The Vice President, Sales is responsible for sales leadership, strategy, P&L results and industry expertise to achieve profitable, integrated growth for the Company. They are responsible for profitably growing the business by acquiring new customers and expanding share of wallet with existing customers. In addition to driving integrated growth across all our customers, this role will own the retention and growth goals for acquisitions within their assigned line of business. The VP, Sales works with the Area, BU, Division and Corporate leaders and Sales team to design and implement sales strategies that drive growth and retention, while measuring success against those goals on a regular basis. The VP, Sales is also responsible for sales-related activities, including large-scale contracts, to improve and maintain relationships, as well as a comprehensive sales business management system of related metrics, policies, programs and systems. PRINCIPAL...

Job Description: Job Title Transformation Change Execution Manager Corporate Title Vice President Location Jacksonville, FL Overview We are looking for an experienced senior level Change Manager, in partnership with senior business and technology partners, to own and drive technology constraints impacting end to end production operations platform. You will lead cross-functional initiatives that transform the way we run our operations. If you are an out of the box thinker willing to challenge the status quo for a better outcomes and want to be in a highly visible dynamic role where your voice is heard and your experience is appreciated, come talk to us. What We Offer You A diverse and inclusive environment that embraces change, innovation, and collaboration A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days Employee Resource Groups support an inclusive workplace for everyone and promote...

Director of Power Marketing Company Overview: GridStor is a rapidly growing, grid-scale energy storage developer, owner and operator backed by Goldman Sachs Asset Management ("GSAM") and led by experienced clean energy industry professionals. We acquire, develop, build and operate battery storage projects in markets across North America. GridStor's mission is to accelerate the transition to a carbon-free, resilient grid by rapidly deploying stand-alone energy storage at scale. GridStor is based in Portland, Oregon, and offers competitive compensation and a wide selection of benefits including unlimited paid time off. Read more about life at GridStor at: https://gridstor.com/careers/ Role Summary: GridStor is seeking a Director of Power Marketing. The Director of power marketing will report to the CEO and partner with leaders of development, M&A, finance and analytics teams to drive commercial strategy and execution. As the Power Marketing leader, you will be...

JOB DESCRIPTION: Position is based in Charlotte, NC, some teleworking may be permitted. Travel to Lowe's offices may be required. Ensures the financial success of Lowe's digital channels (website and mobile app) by meeting or exceeding financial targets (sales, margin, inventory, return on investment, etc.) Creates and implements digital strategies that drive revenue growth and create a differentiated market position for Lowe's pro customers. Identifies business opportunities and threats using industry data, market conditions, business trends, the transforming competitive landscape, and evolving customer expectations. Works in strong partnership with merchandising, key stakeholders, and vendors to drive traffic, create exceptional customer experiences and meet fulfillment expectations. Creates compelling online experiences through the development of new capabilities, a high degree of quality and accuracy throughout the life cycle and funnel, optimized speed to market, and...

About Curative AI, Inc. Curative AI, Inc. is an ambitious innovative early-stage startup revolutionizing the healthcare industry through cutting-edge AI-powered SaaS solutions. We are currently delivering exceptional value to our customers in Revenue Cycle Management (RCM) and Clinical Operations, empowering them with industry-transforming AI technology, intelligent automation, and deep data insights. Unlike most tech startups, we have achieved financial break-even within our first year, with signed customer contracts for $30+M in 2025 projected revenues through our AI healthcare solutions deliveries. Headquartered in Bellevue/Seattle, we have built a sizable top-notch tech team in the US, and a large talented offshore team. We now enter a rapid growth phase, hiring aggressively to scale the US-based team to 100+ employees in 2025. Our vision is bold: to achieve a valuation of over $1 billion within the next 18 months by continuing to deliver exceptional solutions and expanding...

About Curative AI, Inc. Curative AI, Inc. is an ambitious innovative early-stage startup revolutionizing the healthcare industry through cutting-edge AI-powered SaaS solutions. We are currently delivering exceptional value to our customers in Revenue Cycle Management (RCM) and Clinical Operations, empowering them with industry-transforming AI technology, intelligent automation, and deep data insights. Unlike most tech startups, we have achieved financial break-even within our first year, with signed customer contracts for $30+M in 2025 projected revenues through our AI healthcare solutions deliveries. Headquartered in Bellevue/Seattle, we have built a sizable top-notch tech team in the US, and a large talented offshore team. We now enter a rapid growth phase, hiring aggressively to scale the US-based team to 100+ employees in 2025. Our vision is bold: to achieve a valuation of over $1 billion within the next 18 months by continuing to deliver exceptional solutions and expanding...

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title VP, Marketing (REMOTE US East Coast) Location(s) US Remote - CT, US Remote - DC, US Remote - FL, US Remote - GA, US Remote - KY, US Remote - MA, US Remote - MD, US Remote - NC, US Remote - NJ, US Remote - NY, US Remote - PA, US Remote - SC, US Remote - VA The Company PerkinElmer is a global analytical services and solutions provider with offerings including the leading OneSource Field and Laboratory services business that serve the...

Job Description Job Title: VP Mobile App Growth & Influencer Optimization(Remote, Hybrid or In house) About Rate: Rate is the 2nd-largest retail mortgage lender in the U.S. By offering industry-leading tools, low-rate mortgages, and unparalleled customer service, we've become the Home Purchase Experts®. At Rate, we think big - pushing beyond what most people believe is possible. We strive to work with the best of the best, building business with the best referral partners and hiring the best employees - allowing us to deliver world-class customer service. Our goal is to make sure every customer has a great experience. Headquartered in Chicago with 5,000+ employees in 300+ offices across the U.S. and licensed in all 50 states, we've helped thousands of homeowners with more than $37 billion in home purchase loans and refinances in just the past year alone. Job Description: We're looking for a bold, brilliant, and boundary-pushing VP of Influencer Optimization to lead...