2037 vp of customer experience jobs found

Description Position Details : Title: Vice President, Customer Experience Location: Petaluma, CA, Lake Oswego, OR or Mukilteo, WA Compensation: $180k-$210k Base Salary (target - depends on experience), plus up to 20% bonus. Benefits: Comprehensive package includes Health, Dental, and Vision insurance, 401(k) with generous company contribution, PTO includes vacation (120 hours), sick leave (52 hours), and 8 holidays, Paid Leave (paid maternity leave for employees who qualify for FMLA, as well as parental leave), and tailor- made career development plans. Company rewards employees with performance-based salary increases. Position Description : Reporting to the company's Wine Segment President, the VP Customer Experience plays a crucial role in building and supporting a best-in-class customer experience team anchored in an environment of continuous improvement and learning development. You will lead a team of Customer Service leaders across multiple manufacturing sites, who are...

The Vice President of Customer Experience Operations will lead and scale Weave's Customer Support Operations and Customer Journey teams. This strategic role will focus on driving world-class customer experiences, improving operational efficiency, and ensuring Weave's customers are successful, engaged, and supported throughout their lifecycle. The ideal candidate brings a mix of visionary leadership, process excellence, and cross-functional influence. This position will be hybrid remote/in-office. Reports to: Chief Operating Officer What You Will Own (Responsibilities) Lead and mentor leaders across our Customer Support, Training, and Customer Journey teams Build and evolve customer-centric and scalable strategies that drive satisfaction and retention Implement best-in-class Customer Support operation and methods including how/when to work with vendors Improve operational processes and drive efficiencies across all customer-facing teams Champion the voice of the...

Position Description: This role is a key member of the senior management team, responsible for ensuring the efficiency, effectiveness, and scalability of internal business operations including customer service, dispatch, and stat lab tracking. Your primary objective is to develop and implement strategies that enhance the customer experience, drive customer satisfaction, and foster customer loyalty. You will provide strategic direction, manage a high performing team of customer service professionals, and collaborate with cross-functional stakeholders to transform our operation to ensure exceptional service and experiences across all touchpoints. Success will require that you ensure the efficiency, effectiveness and scalability of all teams under your purview. This position requires strategic vision, leadership, and the ability to successfully implement change TASKS AND RESPONSIBILITIES: Leadership and Strategy : Develop and implement an end-to-end customer service...

At LearnUpon, we're seeking an experienced VP of Customer Experience (CX) to join our team in Dublin, Ireland or Salt Lake City, USA. This is a hybrid role, working 2-3 days per week from LearnUpon's Dublin or Salt Lake City office. LearnUpon LMS helps organizations train their employees, partners, and customers. Businesses can manage, track, and achieve their unique learning goals - all through a single, powerful solution. With offices in Dublin (our HQ), Philadelphia, Salt Lake City, Belgrade and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We strive to live by our values, act like owners, lead with curiosity and deliver quality for our customers. We're proud of our success and we're humble and hungry to achieve more. Our Customer...

Job Type Full-time Description Salary Range: The salary for this position is competitive and commensurate with experience and qualifications Hybrid Schedule: 2 days from home and 3 days on-site Benefits (The Good Stuff) 3 WKS+ Vacation Paid* 12 Paid Holidays 12 PTO Paid Days Competitive Health Benefits Package Wellness Program Reimbursements up to $50/month Short Term Disability at NO COST Life Insurance & AD&D 2X Annual Salary at NO COST Employee Assistance Program Retirement Plan UP TO 6% Employer Funding Professional Development Opportunities Discounted On-Site Early Childhood Care Tuition Assistance for Early Education Degree Free Monthly Transit Card *Vacation amounts may vary based on roles, schedules, and years of service Help us make a difference in our community. United, we are tackling complex issues and turning contributions into real change. We fight for equitable access to quality education, financial...

Vice President, Operations - Consumer Health Position Summary Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting product development, launch, and full life-cycle supply. With time-tested experience in development sciences, delivery technologies, and multi-modality manufacturing, Catalent supports the acceleration of development programs and the launch of more than a hundred new products every year. Powered by thousands of scientists and technicians and the latest technology platforms at more than 40 global sites, Catalent supplies billions of doses of life-enhancing and life-saving treatments for patients annually. We are seeking a highly experienced and strategic Vice President of Operations to lead and...

Job Description: Role Summary/Purpose: Exciting leadership role to lead planning and execution of Synchrony's Accelerated Consumer Engagement (ACE) strategic initiative. The individual will help activate a consumer-forward strategy that drives growth through new customer acquisitions, increasing customer lifetime value and marketing to increase sales and referrals to our partners & providers across all our business platforms. We're seeking a seasoned change agent who can translate business strategy into a program roadmap that can be implemented enterprise wide and drive enablement across Products, Marketing, Technology & Commercial teams. The ideal candidate has a passion for execution, gravitas and influencing skills to lead direct and cross-functional teams and ability to zoom in when essential to problem solve complex topics. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work...

Job Overview The Vice President of Business Development is responsible for increasing sales rates in all fiber and wireless areas, reporting each week on the progress of adds, ideas to increase revenue, and research gathering of other providers with suggestions to win more subs. This role will work closely with the VP of Sales and Marketing to make goals and set plans for execution in achieving those goals with sales and marketing teams. Company Overview We are a rapidly growing, Texas-based Internet Service Provider (ISP) delivering High Speed Internet and Voice Services throughout 8 states to residential, business, commercial/enterprise & K-12 Education and government customers. We believe there is much more to an internet company than just delivering cost-effective internet solutions; we believe in delivering an overall customer experience that our competitors simply cannot match. Education and Experience 5+ years of relevant experience Bachelor's degree in...

Your Job DEPCOM Power, a Koch Engineered Solutions company, is looking for a VP - Business Development. This role can be based remotely within the U.S., in our Scottsdale Headquarters, or in one of our Koch Engineered Solutions offices (inc. Wichita, KS, Tulsa, OK, Houston, TX, and Bedminster, NJ) and will require 25-50% travel to accomplish business objectives. Our Team At Koch Industries, our Principle Based Management philosophy is at the center of how we do business, and as an employee, you will begin your journey of understanding and applying the way we do business in your everyday work. DEPCOM's business development team prides themselves on value-based customer service experience through early engagement and being a solutions provider. What You Will Do Identify customers that would mutually benefit from DEPCOM's advantaged capabilities and develop strong relationships within our organizations. Originate Solar, Storage, and Hybrid (Solar + Storage)...

QUALIFICATIONS : 10+ years Account Management experience in a relevant industry with large Service Provider customers. 5+ years of experience managing/leading a sales book of business ($5-10M+ in Revenue). Highly regarded at Technical levels. Ability to work independently and solve customer-facing problems. Track record of successful solution selling. Strong communication skills (written, verbal, and presentation). Want to learn more about Global Service Provider Sales? Check out the Solutions and Services we provide on the platform: https://wwt.com The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition...

Job Summary The Vice President (VP) Support Services provides strategic and operational leadership for a broad portfolio of non-clinical departments within MVHS, including both hospital and ambulatory sites. This leader ensures the effective, safe, and customer-focused delivery of services such as Facilities Management, Maintenance, Emergency Preparedness, Safety, Security, Environmental Services (EVS), Food and Nutritional Services, Organizational/Life Safety Compliance, Biomedical Engineering, Guest Services/Greeters, and Real Estate and Property Management. The VP develops and implements system-wide initiatives that enhance operational efficiency, patient and staff experience, regulatory compliance, and long-term asset sustainability, while aligning with the organization's mission, vision, and strategic goals. Core Job Responsibilities Strategic Leadership & Operations: Provide executive oversight for support service departments, ensuring the delivery of...

VP Global Strategic Pricing This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Hewlett Packard Enterprise (HPE) is seeking a visionary and experienced pricing leader to serve as the Vice...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. VP Engineering - Developer Experience Developer Experience is a key component of our Customer Experience and is dedicated to creating a seamless and efficient integration journey for developers using our product. You will play a pivotal role in further shaping Adyen into a brand loved by developers through delivering a great integration...

The Vice President of Client Experience & Business Operations will lead the strategic direction, operational excellence, and performance optimization of the organization's client-facing departments, including Financial Wellness Solutions and Client Experience. The VP will oversee two dynamic manager-level teams comprising over 55 professionals focused on delivering best-in-class customer service, debt management, housing counseling, and financial wellness solutions. Additionally, overseeing the workforce management and operations technology team. Reporting directly to the SVP of Customer Experience and Business Strategy, the Vice President will serve as a critical member of the senior leadership team, championing continuous improvement, service innovation, regulatory compliance, and a deeply client and employee-centered culture. Requirements Develop and execute strategies to improve client experience, operational efficiency, and service delivery. Lead day-to-day operations...

Who we are: Geotab ® is a global leader in IoT and connected transportation and certified "Great Place to Work™." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we're looking for people who follow their passion,...

Job Description: The Role This role will be responsible for building and scaling Fidelity Private Shares within Fidelity Labs. The role is for a flexible and experienced product leader able to balance competing priorities in a complex initiative. This role combines the entrepreneurial freedoms and challenges of building/scaling a new business with the backing and support of a Fortune 100 company. Defining business strategy and influencing priority based on client, partner, marketplace and team feedback Support crafting team structure and resource needs working with functional leaders to source, onboard, manage and develop talent Support establishing team priorities and metrics of success that drive accountability across the team Build solid business relationships that enable benefits for the business and drive the strategy Provide thought leadership around capabilities, tools and use case opportunities Build positive relationships and understand business...

Job Description: At Milwaukee Tool, the bookends of our success are our People and Culture . Our employees work with a passion to never settle and always improve in all aspects of their careers. We know that the only way to sustain growth and success is to invest in the continuous development of our employees. Senior Leaders at Milwaukee Tool are challenged to build strategic plans and drive them through execution to help us deliver breakthrough innovations that further entrench us with our core end users. Because of our commitment to growth, you'll have the support and resources of the fastest growing brand in our space to accomplish those goals. Year after year, our team makes significant breakthroughs in the industry. The most exciting thing is that we are just getting started! Your Role on Our Team The VP of Operations is a senior leadership position in the Milwaukee Tool Power Tool Accessories organization. This role reports to the Group President for...

How You'll Contribute The National Geographic Society headquarters, based in Washington, D.C., is undergoing a significant renovation project on its campus (called Base Camp), which will be completed in 2026. The public-facing portion of this renovation will be the new National Geographic Museum of Exploration. Components of the new museum will include a state-of-the-art pavilion entrance, auditorium, iconic photo gallery, exhibition space, immersive walk-through attraction, retail, food and beverage, education center, archives, tours, and exciting new event space. The capstone of the renovation is a one-of-a-kind nighttime experience in the courtyard. The National Geographic Society also operates several revenue-generating businesses in support of its non-profit mission work that are all in growth mode. National Geographic Live is a dynamic multi-media speaker series that is presented in venues across North America and beyond; this team also runs a Speakers Bureau for...

Job Description Job Title: VP Mobile App Growth & Influencer Optimization(Remote, Hybrid or In house) About Rate: Rate is the 2nd-largest retail mortgage lender in the U.S. By offering industry-leading tools, low-rate mortgages, and unparalleled customer service, we've become the Home Purchase Experts®. At Rate, we think big - pushing beyond what most people believe is possible. We strive to work with the best of the best, building business with the best referral partners and hiring the best employees - allowing us to deliver world-class customer service. Our goal is to make sure every customer has a great experience. Headquartered in Chicago with 5,000+ employees in 300+ offices across the U.S. and licensed in all 50 states, we've helped thousands of homeowners with more than $37 billion in home purchase loans and refinances in just the past year alone. Job Description: We're looking for a bold, brilliant, and boundary-pushing VP of Influencer Optimization to lead...

Job Title VP - Senior Relationship Manager Job Description As a Sr. Relationship Manager in the Heartland region you will play a key role in promoting Rabo AgriFinance to farms and producers in one of the most productive agricultural regions in the world. Your role on the team will be to acquire new clients and work with existing clients to achieve the return objections of the region. You and Your Job Responsible for the business development and customer management in an assigned area, sector or market segment. Provide agricultural lending services to existing customers for the bank. Find solutions for customer needs through offering bank products and services. Evaluate customer's needs, assess customer's eligibility and suitability for certain products and negotiate acceptable product solutions utilizing product specialists as needed. Works with multiple person deal teams and Financial Analysts to assure accurate presentation of customer requests and operates within the...