Browzwear
New York, NY, USA
Description Company Overview At Browzwear, we're revolutionizing the fashion industry by empowering brands to bring their creative visions to life through cutting-edge 3D solutions. Our global team is dedicated to delivering value to our customers, driving adoption, and enabling their success. We're seeking a dynamic Vice President of Customer Success to lead and scale our customer success initiatives worldwide. As the Vice President of Customer Success, you will own the strategy and execution for onboarding, adoption, engagement, customer retention, advocacy, and professional services. Reporting to the executive leadership team, this role requires a seasoned leader who can manage a global team and has a deep understanding of customer success practices for both small businesses and enterprise accounts. You will play a critical role in reducing churn, mitigating risk, and ensuring customers achieve maximum value from our solutions. What You'll Do Customer Retention...