1386 vp customer success jobs found

Join Market Logic: Innovate, Lead, Thrive! Market Logic is a dynamic and rapidly growing software company that excels at transforming data into actionable insights. Our diverse teams of over 150 professionals, representing more than 39 nationalities, work together in a hybrid workplace . United in a culture of excellence, empowerment, impact, and trust , our teams are innovating a new generation of AI tools , that are transforming how companies build and share knowledge. With over 10 years of experience , we support over 100 clients worldwide and have a user base of over 100,000 . What sets us apart: Innovation: We are pioneers in AI-powered insights. Expertise: We are trusted by global industry leaders. DeepSights AI: Our DeepSights AI assistant empowers business users to intuitively uncover the latest insights and seamlessly integrate them into their go-to-market strategies. How do we do things? We believe that insights are the key to innovation....

This position is posted by Jobgether on behalf of Fundraise Up. We are currently looking for a VP, Customer Success in North America. In this senior leadership role, you will spearhead and expand a global Customer Success organization dedicated to delivering exceptional customer outcomes across enterprise, strategic, mid-market, and SMB segments. Your focus will be on driving customer retention, growth, and long-term value by establishing operational excellence throughout the customer lifecycle. You will work cross-functionally with Product, Sales, Marketing, and Implementation teams, ensuring alignment and seamless execution. Your leadership will be instrumental in building trusted partnerships with both customers and internal stakeholders while scaling a high-performing, customer-centric team. Accountabilities: Lead, mentor, and grow a global Customer Success team, fostering a culture of accountability, excellence, and customer centricity. Own customer health and...

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary VP Customer Success Loyalty Overview Mastercard's Consumer Acquisition & Engagement (CA&E) team partners with leading banks and merchants to enhance the value of customer interactions and drive higher engagement and profitability. Within CA&E, the Rewards team leads our MarTech offerings-including loyalty platforms, redemption engines, campaign tools, and marketing automation solutions-that drive customer stickiness and increase lifetime value....

At Forrester, we're trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That's why we're always looking to empower talented individuals to perform at their best every single day. We're proud of our community of smart people and vibrant voices who come together to do what's right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future. About This Role: As Vice President, Customer Success, the successful candidate is responsible for managing aspects of the postsale customer lifecycle focused on improving loyalty, retention, and growth by helping clients derive maximum value from their Forrester relationship. This individual develops and leads the organization's customer success strategy and manages the overall performance of people and process to achieve the highest levels of customer engagement,...

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more...

Role Title: Vice President, Customer Success - Americas Location: Atlanta, GA preferred (EAST time zone required) Department: Customer Success Reports to: SVP Global Customer Success Role Summary: The Vice President of Customer Success, Americas will lead the regional customer success strategy, execution, and team performance across US, Canada and LATAM. This executive will be responsible for driving customer retention, expansion, satisfaction, and advocacy by ensuring customers achieve measurable business value across our portfolio of SaaS solutions. The role requires strong leadership, cross-functional collaboration, and a customer-first mindset to scale and mature the customer journey across a diverse set of markets and clients. Strategic Leadership Define and execute the Customer Success strategy for the Americas region, aligning with global CS objectives and company goals. Partner with Sales, Product, Marketing, and Services to ensure a seamless,...

Highlights OTE: $280,000 - $300,000 Base Salary: $196,000 - $210,000 Location: remote in North America Stock options About Us At Fundraise Up, we are reimagining the fundraising platform to create the most convenient and fastest way to donate to non-profit foundations. Our innovation is aimed at enhancing loading speeds, boosting conversion rates, offering diverse payment methods, and more. Each month, individuals worldwide donate tens of millions of dollars through our platform. We are the go-to fundraising solution for some of the world's leading non-profit organizations. UNICEF, The Obama Foundation, the Alzheimer's Association, and many others leverage our platform for their online fundraising needs. About The Role We're seeking a strategic and execution-oriented Vice President of Customer Success to lead and scale our global Customer Success organization. This senior leader will be responsible for driving customer outcomes across our enterprise, strategic,...

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. We're currently seeking a VP of Customer Success who can help ensure effective adoption of RingCentral's products and services leading to high renewal rates and expansion opportunities. The VP of Customer Success will lead the CSM...

Vimeo is seeking an experienced and dynamic VP of Global Customer Success to lead our world-class Customer Success organization. This critical leadership role will be responsible for driving customer adoption, retention, and expansion across our diverse global customer base. The ideal candidate will be a strategic thinker with a strong operational mindset, a proven track record of building and scaling high-performing teams, and a deep understanding of the SaaS customer lifecycle. You will play a pivotal role in shaping our customer journey, ensuring our clients derive maximum value from Vimeo's platform, and ultimately contributing significantly to our continued growth and success. What you'll do: Global Customer Success Strategy & Leadership: Define and execute a comprehensive global customer success strategy that aligns with Vimeo's overall business objectives, focusing on driving customer value, retention, and expansion. Lead, mentor, and inspire a global team of...

VP/Director, Customer Success Department: Business Development Employment Type: Full Time Location: Remote Description ZBD is redefining digital engagement by enabling real-time Bitcoin rewards in games and applications. Through the ZBD app, users can explore a growing ecosystem of games, connect with friends, and earn Bitcoin while having fun. Behind the scenes, we empower developers to integrate seamless Bitcoin payments into their products-enhancing monetization and creating more rewarding experiences for users. We help our partners succeed by giving them the tools to deliver micro-rewards, reduce friction in payments, and unlock entirely new business models. Whether it's in gaming, podcasting, or streaming, our customers are at the heart of everything we do -and we're dedicated to ensuring they get the most out of what ZBD has to offer. ZBD is a fully remote company with over 70 team members across Customer Success, Support, Engineering, Product,...

As the VP of Global Customer Success and Account Management, you will lead our efforts to ensure our clients' success and satisfaction across North America, Latin America, and Europe. This strategic role will involve managing commercial teams in the UK, EU, and North America, overseeing customer success initiatives, and building strong relationships with key clients to drive revenue growth. The ideal candidate will have extensive experience in the iGaming industry, exceptional leadership skills, and a passion for delivering world-class customer experiences on a global scale. What You'll Do Global Customer Success Strategy: Develop and execute a comprehensive customer success strategy tailored to clients' unique needs and preferences in North America, Europe, and Latin America. Evangelize a customer-first mentality within the business, ensuring the voice of the customer and our key customer strategies are heard throughout the business. Account Management Leadership: Lead...

Company Description Job Description As a VP, Customer Success, you will play a crucial role leading digital scale and success initiatives across thousands of insightsoftware customers. Responsibilities Lead a team responsible for the insightsoftware Customer Success and renewal motion, while maintaining customer relationships with our install base to drive adoption and value realization. Manage, coach and mentor the CS leadership team and individual contributors and provide an effective career development framework for CS team members. Establish and maintain a culture of mutual accountability between the Customer Success team and customers. Advocate for our customers' needs and rally resources to support them when needed. Ensure product feedback is effectively channeled to our Product and Engineering team via Voice of the Customer and similar programs. Qualifications Proven track record (minimum 10 years) in Customer Success, with 3+ years in senior...

OTC Markets Group Inc VP, Customer Success Manager - Corporate Services OTC Markets Group - New York, NY - Full Time OTC Markets Group Inc., operator of premier US financial marketplaces, is seeking a VP, Customer Success Manager to join our Corporate Services team. Since this requires excellent written and verbal communication skills, we ask applicants to please upload a writing sample as part of the application. Please note OTC Markets is currently operating in a hybrid work environment (three days in office, two days remotely). This position is in our NYC office. We invest heavily in employee satisfaction and offer all our employees a highly competitive compensation package. As a dynamic, growing company that fosters an open culture, we emphasize autonomy, responsibility, innovation, and self-discipline. We are looking for someone who wants to make an impressive impact at a company known for its reputation on quality and achievement. Base compensation for this...

Vice President of Customer Success As the Vice President of Customer Success, you will be the pioneering leader responsible for building and scaling our customer success function. Reporting directly to the Chief Growth Officer, you will serve as a "player/coach" in the early stages-managing all aspects of customer engagement, driving utilization, and fostering relationships with a wide array of healthcare customers, including large health systems, health plans, and primary care networks. Your strategic vision, operational excellence, and deep understanding of healthcare dynamics will be key to unlocking growth and ensuring long-term customer satisfaction. What You Will Do: Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with the company's vision and goals Establish and monitor key performance metrics to drive continuous improvement in customer satisfaction and retention Think strategically to identify and unlock additional...

About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally. Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios. Zeta has over 1,700+ employees across the US, EMEA, and Asia, with 70%+ roles in R&D . Backed by SoftBank, Mastercard, and other investors , we raised $330M at a $2B valuation in 2025. Learn more @ www.zeta.tech, careers.zeta.tech, Linkedin, Twitter About the Role As a VP Sales, you will play a crucial role in...

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more...

We're excited about your interest in pursuing the next step in your career with US Foods! Your continuous growth and development is critical to our success. US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 855-873-2468. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days. https://www.usfoods.com/careers/job-application-accomodation.html NOTE: Before you begin your internal job search, please review the criteria you will need to start the process. BASIC PURPOSE Manage all aspects of local sales to meet or exceed company goals for a Market's sales and profitability. Build and develop local...

Job Description Job Title: VP Mobile App Growth & Influencer Optimization(Remote, Hybrid or In house) About Rate: Rate is the 2nd-largest retail mortgage lender in the U.S. By offering industry-leading tools, low-rate mortgages, and unparalleled customer service, we've become the Home Purchase Experts®. At Rate, we think big - pushing beyond what most people believe is possible. We strive to work with the best of the best, building business with the best referral partners and hiring the best employees - allowing us to deliver world-class customer service. Our goal is to make sure every customer has a great experience. Headquartered in Chicago with 5,000+ employees in 300+ offices across the U.S. and licensed in all 50 states, we've helped thousands of homeowners with more than $37 billion in home purchase loans and refinances in just the past year alone. Job Description: We're looking for a bold, brilliant, and boundary-pushing VP of Influencer Optimization to lead...

Position Overview: We are seeking a Director or VP-level Implementation Leader to drive all aspects of data integration, automation, and onboarding for our Price Optimization and Competitive Intelligence (CI) platform. This is a hands-on, high-accountability individual contributor role responsible for executing seamless implementations for both new and existing customers-including net-new onboarding, re-deployments, and solution upgrades. You will own the full implementation lifecycle from intake through data feed integration, testing, validation, automation, and customer handoff. This role requires deep technical execution skills paired with exceptional cross-functional coordination, project management, and customer-facing communication. Key Responsibilites: End-to-End Customer Implementation Ownership Lead the full implementation lifecycle for new customers, upgrades, and redeployments-including scoping, planning, execution, and transition to Customer Success. Serve...

VP Finance - Consumer Would you like to join the Logistics Company for the World? DHL Supply Chain is just that. Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities... we look forward to exploring career possibilities with you! Job Description Contribute to and lead the implementation of the Finance strategy for the Consumer sector to ensure both short-term and long-term financial health. Collaborate with and provide guidance to the management team, influencing strategic direction in alignment with sector strategy, financial policies, legal frameworks, and accounting standards. Responsibilities Lead and direct the Consumer sector, overseeing multiple finance disciplines while managing and controlling all functional activities within the sector. Contribute to the development of...