1244 vp customer success jobs found

NB: This is a Remote Role What will you be doing? As the VP Customer Success, you'll be responsible for leading and scaling our global Customer Success organization. You will develop and execute strategies to drive customer adoption, retention, and growth, while ensuring a seamless and exceptional customer experience. Your main responsibilities will include: Providing visionary leadership to the Customer Success organization, setting clear goals, establishing performance metrics, and driving a high-performance culture. Building and scaling the Customer Success team, including hiring, training, and mentoring team members. Developing and implementing processes and operational frameworks to maximize efficiency and effectiveness of the Customer Success function. Collaborating closely with cross-functional teams, including Sales, Product, and Marketing, to ensure alignment and drive customer success. Ensuring customer satisfaction and success by actively engaging with...

Company Description Our client is a high growth SaaS in Philadelphia that built a content creator management platform to help brands streamline communication with their content creators, reduce admin costs, and effectively track campaign performance. This is an exciting opportunity to join a team of passionate individuals who won awards such as Best Management Team in the Region and earned funding from ex-Facebook, Yahoo, and Ticketmaster executives. Job Description The VP-Customer Success will be responsible for leading a high-performing Customer Success team. Your strategic insights and leadership will drive customer satisfaction, retention, and expansion. The ideal candidate will have a strong background in customer success within the software industry and a passion for helping customers achieve their goals. Key Responsibilities: Lead, mentor, and support a team of Customer Success Managers, fostering a culture of excellence and continuous improvement. Customer...

Overview To date, ASG has acquired more than 50 B2B vertical SaaS companies across a wide range of industries. We aspire to 3x revenue within the first 3-years of acquiring a company. To accomplish this outcome, our operating companies (OpCos) must run best-in-class onboarding, renewal and expansion motions while ensuring high levels of customer satisfaction. The Vice President of Customer Success partners directly with ASG OpCos to achieve revenue growth through effective CX/CS management. About ASG ASG is an unconventional group of market-leading SaaS software companies, serving industries ranging from behavioral health to transportation to childcare. ASG believes deeply in the power of people and data to grow great organizations, and that sharing knowledge, expertise, and resources across its community of businesses drives exponential growth. We are backed by Alpine Investors and operated by world-class PeopleFirst™ leaders. Founders of leading SaaS companies continue to...

Who We Are: WellSaid WellSaid is the leading AI voice company for enterprise and professional applications. Using carefully sourced voice talent and our own AI advanced platform, WellSaid provides ultra-realistic voices that the world's biggest brands trust to engage listeners. We build AI responsibly and ethically. Who You Are: A Customer-Centric SaaS Sales Leader Who Understands the Intersection of the Creative and Technology Worlds As an entrepreneurial Customer Success leader, you understand the balance between remaining nimble and establishing repeatable retention and account health processes that will help mature the organization and establish the controls required to build the right Customer Success team for scale. You are obsessed with understanding why customers need our products and services, and you can deploy the appropriate strategies and tactics required to retain logos, increase value realization, and unlock expansion opportunities in collaboration with...

Armis is looking for a few of the very best people in their field to join our A-team of big thinkers, doers, movers, and shakers. This unique opportunity truly offers the best of all worlds-start up culture, enterprise level benefits and security, and top pay for the industry. Got your attention yet? Good, keep reading, it only gets better. Ok, so what exactly does Armis do? Connected assets are growing at an explosive rate, across every industry and every geo. In today's world of smart devices and BYOD, these assets come from every direction and are found in every possible environment and industry. And they're critical to success for every enterprise. And because every single asset represents a very real potential vulnerability, they're also the last line of defense against today's sophisticated cyber criminals. Armis gives companies of every size-across every industry and geo-complete asset visibility, contextual intelligence, and continuous security. We have partnerships...

Armis is looking for a few of the very best people in their field to join our A-team of big thinkers, doers, movers, and shakers. This unique opportunity truly offers the best of all worlds-start up culture, enterprise level benefits and security, and top pay for the industry. Got your attention yet? Good, keep reading, it only gets better. Ok, so what exactly does Armis do? Connected assets are growing at an explosive rate, across every industry and every geo. In today's world of smart devices and BYOD, these assets come from every direction and are found in every possible environment and industry. And they're critical to success for every enterprise. And because every single asset represents a very real potential vulnerability, they're also the last line of defense against today's sophisticated cyber criminals. Armis gives companies of every size-across every industry and geo-complete asset visibility, contextual intelligence, and continuous security. We have partnerships...

Armis is looking for a few of the very best people in their field to join our A-team of big thinkers, doers, movers, and shakers. This unique opportunity truly offers the best of all worlds-start up culture, enterprise level benefits and security, and top pay for the industry. Got your attention yet? Good, keep reading, it only gets better. Ok, so what exactly does Armis do? Connected assets are growing at an explosive rate, across every industry and every geo. In today's world of smart devices and BYOD, these assets come from every direction and are found in every possible environment and industry. And they're critical to success for every enterprise. And because every single asset represents a very real potential vulnerability, they're also the last line of defense against today's sophisticated cyber criminals. Armis gives companies of every size-across every industry and geo-complete asset visibility, contextual intelligence, and continuous security. We have partnerships...

Leonardo247, Inc. is seeking a seasoned senior executive with a proven track record in customer success and management. The ideal candidate will bring the experience and leadership necessary to elevate our customer success efforts within the multifamily housing industry. About the Role Reporting directly to our COO, the VP of Customer Success at Leonardo247 will be at the helm of our Customer Success Team. This role involves building, scaling, and leading a team of customer success managers to ensure our clients fully realize the value of our software solutions. Given Leonardo247's subscription-based business model, the VP of Customer Success is essential to our long-term growth and customer retention. Key Responsibilities Include: Deliver Customer Success Outcomes - Increase renewal rates and reduce churn; Drive adoption and new business growth; Improve Net Promoter Score. Build and lead highly functioning, collaborative, empowered remote Customer Success teams....

Armis is looking for a few of the very best people in their field to join our A-team of big thinkers, doers, movers, and shakers. This unique opportunity truly offers the best of all worlds-start up culture, enterprise level benefits and security, and top pay for the industry. Got your attention yet? Good, keep reading, it only gets better. Ok, so what exactly does Armis do? Connected assets are growing at an explosive rate, across every industry and every geo. In today's world of smart devices and BYOD, these assets come from every direction and are found in every possible environment and industry. And they're critical to success for every enterprise. And because every single asset represents a very real potential vulnerability, they're also the last line of defense against today's sophisticated cyber criminals. Armis gives companies of every size-across every industry and geo-complete asset visibility, contextual intelligence, and continuous security. We have partnerships...

Who We Are Prominence is a leading healthcare IT company that empowers over 100 of the nation's top healthcare organizations to leverage their data more effectively. We specialize in creating and implementing enterprise data and analytics strategies through our proprietary software platform, which automates data pipelines and simplifies data unification and modeling from any EHR and other critical operational databases. Our commitment to innovation and excellence has earned us numerous accolades, including the Best in KLAS award and recognition as a top workplace. Your Role The Customer Success Executive is a critical role focused on driving customer revenue growth post-sale. This position demands extensive knowledge in delivery, the ability to build and manage executive relationships, and the skill to develop creative solutions to emerging customer challenges. Successful candidates will be adept at understanding customer cultures, establishing trust, and providing consistent...

Job Summary We are seeking a high energy, ambitious VP Sales to lead IQGeo Sales into the Tier 1 and 2 Telcom providers in North America. The role will be responsible for sales into new accounts and expanding the IQGeo footprint in their extensive existing customer base. The VP Sales will manage a growing team of experienced enterprise sales and customer success directors maintaining and building the trusted relationships we have with our customers. Company Summary Telecommunications and utility operators are "Building better networks" with IQGeo's award-winning software solutions. The ability to powerfully model any network requirement, integrate every system and data source, and support field and office teams with continual innovation is helping operators create the networks of the future. Our solutions ensure greater cross-team collaboration and process efficiency throughout the network lifecycle, from planning and design to construction, operations, and sales. Whether it's...

Company Description R24_0003439 Job Description At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking for a VP, CS Leader for our Walmart Retailer Services Team that is a leader with a passion for driving client engagement and delighting the client with excellence. As a key member of the Leadership team, you'll partner with several cross-functional leaders to define the overall vision for Customer Success and serve as the go-to expert for our clients and internal teams. Highlights: 15+ years of progressive experience in data insights industry, specifically CPG retail Proven ability to lead and influence in a highly matrixed organization, building buy-in for ideas and driving cross-functional execution Deep understanding of the CPG Omni Retail Industry and syndicated data measurements' place within Exceptional communication and presentation skills, with the ability to translate complex...

Company Description insightsoftware is a global provider of comprehensive solutions for the Office of the CFO. We believe an actionable business strategy begins and ends with accessible financial data. With solutions across financial planning and analysis (FP&A), accounting, and operations, we transform how teams operate, empowering leaders to make timely and informed decisions. With data at the heart of everything we do, insightsoftware enables automated processes, delivers trusted insights, boosts predictability, and increases productivity. Learn more at insightsoftware.com Job Description Reporting to the Chief Customer Officer, the VP, Customer Success & Growth leads a global team responsible for the insightsoftware renewal motion, managing digital customer success programs at scale, and driving adoption and value realization. What you'll do: Manage, coach and mentor the CS team and provide an effective career development framework for CS team members....

Customer Success at Innovaccer Our mission is to turn our customers into tech-savvy superheroes, ensuring they achieve success using our platform to meet their organization's business goals. If you're passionate about helping customers realize the value they seek with technology, then our customer success team is the right place for you. About the Role The role of the Regional VP-Customer Success is to be the end-to-end leader for one of the regions for Innovaccer. You will be responsible for setting up strategic direction of how to make customers' successful, which areas to focus product stand-up on. You will also be end-point responsible for growing Innovaccer's relationship with customer. You should be a trusted advisor to every customer you manage and be an extended part of their team. Innovaccer believes in realizing value for their customers and it will be important part of the role to constantly find value opportunities and realization of value using Innovaccer...

At ACERTUS, culture is everything. We want people to want to work here. We have weekly huddles to hear from our team on how we can improve. And guess what? We act on your ideas! At ACERTUS, we are disruptors in the industry- utilizing data to back our strategic plans. You should be a stickler for meeting deadlines and manage high velocity and intense business operations seamlessly. ACERTUS is the only tech-enabled automotive logistics company to move, store, recondition, title & register finished vehicles. As the Vice President, Customer Success, you will set the overall vision and strategic plan for the Customer Success organization, focusing on driving product adoption, leading a positive customer experience and driving growth through renewals and net retention improvements. ACERTUS has been recognized as one of Inc Magazine's fastest growing private companies for three years in a row. With more than 1,000 dedicated employees (and growing), we're actively building a...

Company Overview: PayZen is on a mission to bring financial health to healthcare. Our products improve both access and affordability for patients and cash flow & administrative complexity for medical providers. We are a fast-growing Series B company, trusted by a rapidly growing number of health systems, hospitals, and physician groups and are backed by leading venture capital investors. About this Role: We seek a driven and experienced Vice President to lead and scale our Account Management/Customer Success function. You and your team own the relationships with our install base of hospitals and health systems and drive value, satisfaction, and revenue growth. What you will do Ensure our customers get the maximum value from our platform, understand the benefits we deliver, stay satisfied, and grow with us. Lead, hire, and mentor a high-performing team of Account Management Directors, Account Managers, and Implementation Managers. Develop playbooks and repeatable...

Job Description Job Summary: The Vice President of Sales and Marketing drives sustainable revenue growth by developing and executing innovative sales strategies that align with the company's vision and objectives. This role leads the sales team to exceed targets, establish best-in-class processes, and ensure operational excellence. As a champion of the company's core values, the VP fosters a culture of integrity, innovation, and accountability. Collaborating with senior leadership, this position defines strategic goals, identifies market opportunities, and builds strong client and vendor relationships that ensure long-term success and competitive advantage. Key Responsibilities: Train, mentor, develop, and motivate the sales team to achieve optimal performance. Establish and communicate clear sales goals, quotas, and performance expectations for sales personnel. Oversee client account assignments to ensure personalized attention and an exceptional customer service...

Prologis, Inc. is the global leader in logistics real estate. In partnership with our customers and our communities, we develop modern, high-quality properties that set the standard for innovative building design and sustainability. Prologis owns or has investments in properties and development projects of ~1.2 billion square feet in 19 countries and enables 2.8% of the world's GDP. We have committed to achieve net zero emissions by 2040. Beyond real estate, our Essentials platform optimizes the company's global asset portfolio to provide our customers solutions that address today's warehouse and shipping challenges. Prologis Ventures invests in logistics innovation and technology companies to modernize supply chains worldwide. Job Title: VP, Investment Officer Company: Prologis Vice President, Investment Officer, Baltimore-Columbia A day in the life As a VP, Investment Officer within our East Region, you can expect to handle all capital deployment activities including...

Prologis, Inc. is the global leader in logistics real estate. In partnership with our customers and our communities, we develop modern, high-quality properties that set the standard for innovative building design and sustainability. Prologis owns or has investments in properties and development projects of ~1.2 billion square feet in 19 countries and enables 2.8% of the world's GDP. We have committed to achieve net zero emissions by 2040. Beyond real estate, our Essentials platform optimizes the company's global asset portfolio to provide our customers solutions that address today's warehouse and shipping challenges. Prologis Ventures invests in logistics innovation and technology companies to modernize supply chains worldwide. Job Title: VP, Development (Construction) Company: Prologis Vice President, Development A day in the life Prologis is seeking a Vice President, Development for our California Bay Area markets. This position takes responsibility for managing...

Prologis, Inc. is the global leader in logistics real estate. In partnership with our customers and our communities, we develop modern, high-quality properties that set the standard for innovative building design and sustainability. Prologis owns or has investments in properties and development projects of ~1.2 billion square feet in 19 countries and enables 2.8% of the world's GDP. We have committed to achieve net zero emissions by 2040. Beyond real estate, our Essentials platform optimizes the company's global asset portfolio to provide our customers solutions that address today's warehouse and shipping challenges. Prologis Ventures invests in logistics innovation and technology companies to modernize supply chains worldwide. Job Title: VP, Customer Led Development (Investment Officer) Company: Prologis VP, Customer Led Development, East Region Lead NY, NJ, Baltimore / Washington, Atlanta, Miami A day in the life Prologis is seeking a VP, Customer Led Development...