2008 vp customer experience jobs found

STAR Financial Bank is an Indiana-based community bank known for its culture of delivering quality service, personalized banking solutions, and innovative use of technology for more than 80 years. We are proud to be a community bank in every aspect of the word. Beyond monetary giving and employee volunteerism, STAR is dedicated to partnering with the people and organizations that improve our communities. At every one of our locations, employees demonstrate their commitment to STAR and our customers by honoring our core values of Honesty & Integrity, Accountability, Respect for All, Do What's Right, Commitment to Lifelong Learning, Community Leadership, Being Progressive, Celebrating Success and Remaining Independent. STAR Financial Bank proudly celebrates diversity and remains conscious of the realization that diversity is not solely represented by physical characteristics. STAR is an equal opportunity employer (EEO) with a commitment to inclusivity for all employees and...

As Vice President, you will be at the helm of the Customer Success and designing Service Delivery teams, tasked with creating and executing a global strategy for Intuit's Global Business Solutions Group (GBSG). You will be responsible for designing technology-driven solutions that enhance customer experiences at crucial lifecycle moments, consequently boosting customer consideration and revenue outcomes aligned with our 1- and 3-year business goals. Key responsibilities include building strategies to engage and support customers throughout their lifecycle across our suite of products and services, ensuring successful onboarding, feature utilization, customer health measurement, and the implementation of retention tactics. You will manage a direct team and a dedicated executive leadership team, coordinating expert interactions with a scaled labor model strategy to ensure top-quality service delivery without gaps. Additionally, you will link Service Delivery with Workforce...

Location: Hybrid with 1-2 days per week in our Irvine, CA office About Us: We're Helium 10 a Pacvue company, the leading Software company for Amazon sellers. We move fast, really fast, so we need someone who can keep up. We're experts at our craft (and if not, we become experts, fast!) and we hold each other to a high standard. Why? We're shaping the future for Amazon sellers and our customers deserve the best. We make tough decisions, own up to mistakes, and above all, we find solutions to problems. About the role: As the VP of Customer Experience at Helium 10, you will lead a high-performing team to deliver exceptional customer experiences that strengthen Product Adoption and Customer Satisfaction, ultimately driving gross revenue retention (GRR) and net revenue retention (NRR). You have a deep understanding of how to build a Customer Experience organization, with a proven ability to scale teams, drive customer value, and align cross-functional efforts toward mutual...

At LearnUpon, we're seeking an experienced VP of Customer Experience (CX) to join our team in Dublin, Ireland or Salt Lake City, USA. This is a hybrid role, working 2-3 days per week from LearnUpon's Dublin or Salt Lake City office. LearnUpon LMS helps organizations train their employees, partners, and customers. Businesses can manage, track, and achieve their unique learning goals - all through a single, powerful solution. With offices in Dublin (our HQ), Philadelphia, Salt Lake City, Belgrade and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We strive to live by our values, act like owners, lead with curiosity and deliver quality for our customers. We're proud of our success and we're humble and hungry to achieve more. Our Customer...

About Us Dandelion Energy is revolutionizing home energy with high-performance geothermal heat pumps. We partner with leading home builders and multifamily developers to deliver sustainable, efficient, and cost-effective home heating and cooling. As we scale, we are committed to ensuring an exceptional customer experience for our partners. About the Role We are seeking a Vice President of Customer Experience to lead our efforts in ensuring seamless, high-quality experiences for home builders and HVAC contractors installing our geothermal heat pumps. This role will drive customer support, process improvements, strategy, and communication to enhance satisfaction and drive repeat business. Key Responsibilities 1. Customer Relations & Support Oversee customer support operations for home builders, HVAC contractors and Dandelion's homeowners, ensuring responsive, high-quality service. Manage phone support, technical assistance, and warranty support to...

Description and Requirements Position: VP, Marketing Enablement & Automation Location(s): Virtual or 200 Park Ave Setting : Remote or Hybrid Reports to: VP, Customer Experience, Marketing Operations & Corporate Marketing Travel : Up to 15% The Team You Will Join The MetLife Marketing organization is evolving to enable our Next Frontier strategy. The organization has outlined a new vision - to be a customer-centric and data-driven growth engine that takes accountability for contributing meaningful enterprise value and building customer equity. The organization is on a journey to create a high-performing team equipped with modern capabilities. This will require us to change the organization's expectation of marketing and shift the Marketing focus areas. The expected outcomes of this evolution are 1) growth - marketing as an investment with a predictable contribution to enterprise value, 2) efficiency/effectiveness through a...

Weichert Workforce Mobility is hiring a Vice President, Customer Experience in Downers Grove, IL. This is a hybrid role requiring a minimum of two days in the office. The VP, Customer Experience is responsible for providing leadership and direction to service functions that directly impact customer and client outcomes. This position leads the execution of the client service vision that aligns with the company's goals of service, process and continuous improvement. The VP, Customer Experience collaborates with multiple functional department heads and their delivery team to ensure that operational efficiency, quality, and data governance are delivered in a balanced manner across all service offerings within a client portfolio. Job responsibilities include, but are not limited to, the following: Implements the strategic vision and mission for client and customer service delivery to achieve the company's objectives. Partners closely with Client Relations leadership to balance...

Citi Travel provides customers with the ability to earn and redeem ThankYou® points by booking flights, hotels, car rentals and attractions. Citi Travel is part of the ThankYou Rewards program and serves as a key part of the overall rewards strategy. This role will focus on using new analytics tools to better understand customer behavior and challenges across the digital experience. Using the information learned from analytic tools, this role will also provide support in customer communications, marketing promotions and required governance approvals. This role will be responsible for the following: Creating a customer journey using digital analytic tools & reporting Partnering with Citi Digital teams to increase customer engagement on Citi-owned digital placements Monitoring and presenting promotional performance & site analytics Maintaining and monitoring Travel T&Cs and FAQs Tactical Marketing Reviews & Approvals Monitoring reporting on site-wide analytics...

RAPP New York is looking for a VP, Product Manager to join our Corporate team. WHO WE ARE: We are RAPP - world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being. HOW WE DO IT: At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it - ensuring we're able to activate authentic customer...

RAPP is looking for a VP, Business Development to join our award-winning Business Development team. WHO WE ARE: We are RAPP - world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being. HOW WE DO IT: At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it - ensuring we're able to activate...

Herschend is the world's largest family-owned themed attractions company, with 12,000+ passionate hosts collectively entertaining 15 million families each year. The heart of Herschend's success has long been the world-renowned hospitality that's rooted in our DNA. We call it Heartspitality®. It's a unique culture that blends our ethos of Leading with Love and our purpose of Bringing Families Closer Together by Creating Memories Worth Repeating® to create real impact and joy that spreads through our hosts to our guests and out into our communities. Herschend's portfolio of more than two dozen beloved family entertainment brands across North America includes iconic award-winning destinations such as Dollywood® Parks & Resorts, Silver Dollar City® Company, Adventure Aquarium®, Callaway Resort & Gardens®, Kentucky Kingdom Theme & Water Park®, Newport Aquarium®, The Vancouver Aquarium® and Wild Adventures®. In addition to its premier themed attractions, Herschend is proud...

Job Title: Vice President of Engineering NAM Company: Submer Location: Houston, TX About Submer Submer is a leader in sustainable, cutting-edge technology solutions focused on reducing the environmental impact of data centers through innovative, energy-efficient cooling systems. We are on a mission to revolutionize how the world consumes energy in high-performance computing environments. With a strong commitment to environmental sustainability and technological excellence, Submer is paving the way for the future of data center infrastructure. What impact you will have We seek an experienced and dynamic Vice President of Engineering to join our executive team. In this pivotal leadership role, you will be responsible for driving the technology vision, innovation, and overall engineering strategy at Submer. You will oversee all engineering activities, including research and development (R&D) and product management. As the VP of Engineering, you will lead a talented...

RAPP New York is looking for a VP, Program Management to join our award-winning Program Management team. WHO WE ARE: We are RAPP - world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being. HOW WE DO IT: At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it - ensuring we're able to...

You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. How will...

Description Position at Ezra Job Role: VP, Enterprise Acquisition (NA) Location: New York City - Hybrid (3 days/week in office) Who we are: Imagine what even the world's finest organizations could achieve if all their employees were coached to be their absolute best. At EZRA, we are on a mission to do just that. We believe through coaching; people get to know themselves. Their goals. Weaknesses. Hang-ups. And once they know all that, they can build on the good stuff and work on the rest. This mindset applies not only to our clients but is manifested in our own EZRA family. We believe we are changing people's lives. We believe a happy team is a productive team. We want our people to care and be proud of what they do. We also practice what we preach - every member of our team gets to experience the superpower that is coaching for themselves, among some other pretty incredible rewards. EZRA is the fastest growing global coaching company, supporting some of...

Description Job Role: VP, Enterprise Acquisition (NA) Location: New York City - Hybrid (3 days/week in office) Who we are: Imagine what even the world's finest organizations could achieve if all their employees were coached to be their absolute best. At EZRA, we are on a mission to do just that. We believe through coaching; people get to know themselves. Their goals. Weaknesses. Hang-ups. And once they know all that, they can build on the good stuff and work on the rest. This mindset applies not only to our clients but is manifested in our own EZRA family. We believe we are changing people's lives. We believe a happy team is a productive team. We want our people to care and be proud of what they do. We also practice what we preach - every member of our team gets to experience the superpower that is coaching for themselves, among some other pretty incredible rewards. EZRA is the fastest growing global coaching company, supporting some of the world's leading...

Job Description We Deliver the Goods Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more Growth opportunities performing essential work to support America's food distribution system Safe and inclusive working environment, including culture of rewards, recognition, and respect About the Company Performance Food Group is a multi-state enterprise with annual revenues exceeding $60 billion. As a leader in the foodservice industry, we are committed to fostering a culture of innovation and excellence. With a workforce of over 40,000 associates across multiple locations, we strive to attract, develop, and retain top talent to drive our continued growth and success. Position Overview Reporting to the EVP & Chief Human Resources Officer (CHRO), the Vice President of Human Resources (VP of HR) is a senior leadership role responsible for...

Description Guesty is the all-in-one platform for hospitality businesses to automate and optimize every aspect of their operations. With purpose-built technology, industry-wide expertise, and an R&D team of 200+ engineers, Guesty ensures that hospitality businesses can streamline and achieve growth while delivering the best value to guests. With a complete suite of features and 200+ industry partners, including major booking OTAs like Airbnb, Vrbo, Booking.com, Tripadvisor, Expedia, Hopper, Google Travel, and many more, Guesty is transforming the hospitality industry with innovative solutions. Today, Guesty has 15 offices and 800+ team members across the globe . We are seeking a Global Vice President of Customer Success to join us! As the Global Vice President of Customer Success , you will be responsible for leading the development and execution of our customer success strategy. This includes overseeing customer adoption, retention, and expansion efforts for our B2B...

Who We Are Verve Group has created a more efficient and privacy-focused way to buy and monetize advertising. Verve Group is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers-no matter the screen or location, no matter who, what, or where a customer is. With 13 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve Group's solutions are trusted by more than 90 of the United States' top 100 advertisers, 4,000 publishers globally, and the world's top demand-side platforms. Verve Group is a subsidiary of Media and Games Invest (MGI). Learn more at www.verve.com. Verve is seeking a business leader to be responsible for establishing contractual and business relationships with the world's leading agency trade desks. This is a newly created role within a new department at Verve Group, reporting directly to the General Manager. The...

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE Join Our Community of Food People! Directs and oversees the overall operations and site management of the Distribution Centers (DCs). Negotiates and administers collective bargaining agreements. Implements and ensures that procedures are followed to provide a safe, efficient, service-oriented, and profitable department. Site leadership: Given that the VP Operations is now the most senior position in market DCs, they have responsibility for overall site management for standalone locations (at Area hub, more supply chain focused responsibilities). Hard line reporting to RVP Operations and dotted line reporting into Area President shared with multiple other facilities (1-3 DCs per Area). Planning and Directing: Establish long-term operations objectives that are aligned with business goals. Develop and execute strategic plan for the operations department. Integrate the separate...