Broadridge Financial Solutions, Inc.
New York, NY, USA
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team. The VP, Client Relations for Institutions is responsible for leading the client service team and delivering exceptional service to our institutional clients around Proxy voting. Key Responsibilities Lead a client services team comprised of research and platform SMEs to onboard clients to Proxy Edge and oversee the delivery of superior client services Serve as a senior point of contact for key clients, resolve escalated issues and develop strong, trust-based relationships with clients. Work with the Head of Custom Policy to support clients on both voting execution and custom policy/data related questions Manage the client services team, train and coach associates and create career paths for high potential associates Along with the GM and account management,...