2796 vice president client experience jobs found

Key Responsibilities: Leadership & Vision : Define and execute a strategic vision for the Client Advocacy Organization that aligns with the overall goals of School Admin Solutions and Tyler Technologies' cloud transformation. This includes creating a client-first mindset throughout the organization. Client Advocacy : Establish client success as a mindset and operational framework that enhances the value our customers derive from our cloud solutions. Lead initiatives to transform our relationships with clients from reactive support to proactive advocacy. Client Success Strategy : Develop and manage a comprehensive client success strategy focused on high client satisfaction, retention, cloud adoption, and maximizing recurring revenue. Use insights from product analytics to drive customer outcomes. Team Leadership & Development : Build and manage a high-performing team of Client Experience Managers (CXMs) and other client engagement roles. Develop training programs...

Vice President, Client Experience, Healthcare We are seeking a strong Vice President to join our Healthcare Practice in Chicago . The Vice President will have proven leadership and client service skills, and experience managing integrated communications programs. The candidate will be the day-to-day contact for clients, manage communications across a cross-functional agency team as well as client team, and support flawless execution in the most efficient and productive way. They will display personal ownership and accountability for client engagement, with the ability to cultivate and nurture long-term partnerships and client satisfaction. Responsibilities: Manage programs involving reputation management, executive thought leadership, internal communications, crisis communications, and integrated media strategies to drive corporate reputation for pharmaceutical, biotech, medical device and health association clients and prospects. Manage workstreams with a focus on...

Vice President, Client Experience, Healthcare We are seeking a strong Vice President to join our Healthcare Practice in Chicago . The Vice President will have proven leadership and client service skills, and experience managing integrated communications programs. The candidate will be the day-to-day contact for clients, manage communications across a cross-functional agency team as well as client team, and support flawless execution in the most efficient and productive way. They will display personal ownership and accountability for client engagement, with the ability to cultivate and nurture long-term partnerships and client satisfaction. Responsibilities: Manage programs involving reputation management, executive thought leadership, internal communications, crisis communications, and integrated media strategies to drive corporate reputation for pharmaceutical, biotech, medical device and health association clients and prospects. Manage workstreams with a focus on...

Vice President, Client Experience, Healthcare Minneapolis, Minnesota, United States We are seeking a strong Vice President to join our Healthcare Practice in Minneapolis . The Vice President will have proven leadership and client service skills, and experience managing integrated communications programs. The candidate will be the day-to-day contact for clients, manage communications across a cross-functional agency team as well as client team, and support flawless execution in the most efficient and productive way. They will display personal ownership and accountability for client engagement, with the ability to cultivate and nurture long-term partnerships and client satisfaction. Responsibilities: Manage workstreams with a focus on supporting branded and unbranded corporate reputation communications and disease awareness campaigns with grassroots, community-level activations. Oversee communications programs in support of regulated products like medical devices and...

Vice President, Client Experience, Healthcare Minneapolis, Minnesota, United States We are seeking a strong Vice President to join our Healthcare Practice in Minneapolis . The Vice President will have proven leadership and client service skills, and experience managing integrated communications programs. The candidate will be the day-to-day contact for clients, manage communications across a cross-functional agency team as well as client team, and support flawless execution in the most efficient and productive way. They will display personal ownership and accountability for client engagement, with the ability to cultivate and nurture long-term partnerships and client satisfaction. Responsibilities: Manage workstreams with a focus on supporting branded and unbranded corporate reputation communications and disease awareness campaigns with grassroots, community-level activations. Oversee communications programs in support of regulated products like medical devices and...

Are you passionate about technology brands, news and policy? Do you have the entrepreneurial spirit to help lead an integrated team across marketing functions? Do you thrive on being innovative and proactive to deliver results for your clients? If you answered yes to the above, we are looking for YOU! We are currently seeking a Vice President to join our team in San Francisco with in-depth tech and/or telecom experience. In this role, you'll help lead some of our biggest consumer and B2B technology accounts, while building strong client relationships and driving results. This role is responsible for driving the success of client relationships; developing a deep understanding of their businesses to develop programs that deliver tangible results for them. You would be responsible for working with cross-functional teams in the planning and executional oversight of strategic earned media and digital initiatives, including the development of campaigns, content creation and measuring...

Are you passionate about technology brands, news and policy? Do you have the entrepreneurial spirit to help lead an integrated team across marketing functions? Do you thrive on being innovative and proactive to deliver results for your clients? If you answered yes to the above, we are looking for YOU! We are currently seeking a Vice President to join our team in San Francisco with in-depth tech and/or telecom experience. In this role, you'll help lead some of our biggest consumer and B2B technology accounts, while building strong client relationships and driving results. This role is responsible for driving the success of client relationships; developing a deep understanding of their businesses to develop programs that deliver tangible results for them. You would be responsible for working with cross-functional teams in the planning and executional oversight of strategic earned media and digital initiatives, including the development of campaigns, content creation and measuring...

We Are Seeking: We're looking for a dynamic, self-motivated Senior Vice President to join our Consumer Practice, working across consumer health and CPG brands. You will spearhead high profile, award-worthy, social and influencer-driven integrated activations and productions for one of our top consumer health clients. Working in a dynamic agency-client model, you will work with high profile talent, influencers and oversee global experiences for brands You will be responsible for managing client and inter-agency relationships, playing a critical role in determining the future and long-term success of not only this business, but also our Consumer Practice. You will be responsible for all aspects of a client relationship and account team and will supervise big pieces of business with multiple work streams and team members. Other responsibilities include recommending programs and activities coordinating with client's goals, effectively delegating projects, offering counsel to team...

We Are Seeking: We're looking for a dynamic, self-motivated Senior Vice President to join our Consumer Practice, working across consumer health and CPG brands. You will spearhead high profile, award-worthy, social and influencer-driven integrated activations and productions for one of our top consumer health clients. Working in a dynamic agency-client model, you will work with high profile talent, influencers and oversee global experiences for brands You will be responsible for managing client and inter-agency relationships, playing a critical role in determining the future and long-term success of not only this business, but also our Consumer Practice. You will be responsible for all aspects of a client relationship and account team and will supervise big pieces of business with multiple work streams and team members. Other responsibilities include recommending programs and activities coordinating with client's goals, effectively delegating projects, offering counsel to team...

Weber Shandwick is looking for a Senior Vice President with Financial Services experience to join our team in New York or remote. We Are Seeking: The Weber Shandwick New York office is currently seeking a Senior Vice President to support several clients in our growing Financial Services portfolio within our Enterprise practice. The ideal candidate will have deep subject matter expertise in working in consumer finance sub-sectors such as payments, fintech, crypto, retail banking, personal finance, retirement and investing. You will have the opportunity to drive a broad range of consumer and B2B2C campaigns across a variety of clients, while leading a team of practitioners and collaborating with Weber Shandwick's network to develop strategic and creative client work. You will spearhead high profile, award-worthy, earned-driven integrated activations. You will work with high profile celebrity talent, influencers and events. You will be responsible for managing client and...

Weber Shandwick is looking for a Senior Vice President with Financial Services experience to join our team in New York or remote. We Are Seeking: The Weber Shandwick New York office is currently seeking a Senior Vice President to support several clients in our growing Financial Services portfolio within our Enterprise practice. The ideal candidate will have deep subject matter expertise in working in consumer finance sub-sectors such as payments, fintech, crypto, retail banking, personal finance, retirement and investing. You will have the opportunity to drive a broad range of consumer and B2B2C campaigns across a variety of clients, while leading a team of practitioners and collaborating with Weber Shandwick's network to develop strategic and creative client work. You will spearhead high profile, award-worthy, earned-driven integrated activations. You will work with high profile celebrity talent, influencers and events. You will be responsible for managing client and...

Weber Shandwick is looking for a dynamic Senior Vice President to join our Consumer team in our New York office supporting iconic global consumer brands. We Are Seeking: We're looking for a dynamic, self-motivated Senior Vice President to join our Consumer Practice, working across global lifestyle and CPG brands. You will spearhead high profile, award-worthy, earned-driven integrated activations and productions for one of our top alcohol clients, famous for delivering industry-leading creative activations throughout the year. Working in a dynamic agency-client model, you will work with high profile celebrity talent, influencers and oversee global experiences for fans You will be responsible for managing client and inter-agency relationships, playing a critical role in determining the future and long-term success of not only this business, but also our Consumer Practice. You will be responsible for all aspects of a client relationship and account team and will supervise big...

Weber Shandwick is looking for a dynamic Senior Vice President to join our Consumer team in our New York office supporting iconic global consumer brands. We Are Seeking: We're looking for a dynamic, self-motivated Senior Vice President to join our Consumer Practice, working across global lifestyle and CPG brands. You will spearhead high profile, award-worthy, earned-driven integrated activations and productions for one of our top alcohol clients, famous for delivering industry-leading creative activations throughout the year. Working in a dynamic agency-client model, you will work with high profile celebrity talent, influencers and oversee global experiences for fans You will be responsible for managing client and inter-agency relationships, playing a critical role in determining the future and long-term success of not only this business, but also our Consumer Practice. You will be responsible for all aspects of a client relationship and account team and will supervise big...

VP, CORPORATE & PUBLIC AFFAIRS Weber Shandwick is currently seeking a Vice President to join its Public Affairs teams to play a central role with new and longstanding clients across the corporate and public sectors. This role will be based in Washington, D.C., helping to lead key Weber Shandwick client engagements, and will also contribute to the work of Powell Tate, the specialty public affairs unit of Weber Shandwick. We're passionate about expanding the boundaries of what we offer our clients by bringing diverse perspectives to the table. We're always looking for new colleagues who reflect the best of our values: curiosity, inclusion, courage and impact. Candidates should demonstrate a proven track record of leading external communications, including working directly with senior-level clients/stakeholders to shape strategies and messaging. The ideal candidate will have experience leading communications functions; strong skills and experience supporting executive and...

VP, CORPORATE & PUBLIC AFFAIRS Weber Shandwick is currently seeking a Vice President to join its Public Affairs teams to play a central role with new and longstanding clients across the corporate and public sectors. This role will be based in Washington, D.C., helping to lead key Weber Shandwick client engagements, and will also contribute to the work of Powell Tate, the specialty public affairs unit of Weber Shandwick. We're passionate about expanding the boundaries of what we offer our clients by bringing diverse perspectives to the table. We're always looking for new colleagues who reflect the best of our values: curiosity, inclusion, courage and impact. Candidates should demonstrate a proven track record of leading external communications, including working directly with senior-level clients/stakeholders to shape strategies and messaging. The ideal candidate will have experience leading communications functions; strong skills and experience supporting executive and...

Weber Shandwick is looking for a dynamic Vice President to join our Consumer team in our New York office supporting iconic global consumer brands. We Are Seeking: We're looking for a driven, self-motivated Vice President to join our Consumer Practice, working across global lifestyle and CPG brands. You will spearhead high profile, award-worthy, earned-driven integrated activations and productions for one of our top alcohol clients, famous for delivering industry-leading creative activations throughout the year. Working in a dynamic agency-client model, you will work with high profile celebrity talent, influencers and oversee red-carpet events You will be responsible for managing client and inter-agency relationships, playing a critical role in determining the future and long-term success of our Consumer Practice. You will be responsible for all aspects of a client relationship and account team and will supervise big pieces of business with multiple work streams and team...

Weber Shandwick is looking for a dynamic Vice President to join our Consumer team in our New York office supporting iconic global consumer brands. We Are Seeking: We're looking for a driven, self-motivated Vice President to join our Consumer Practice, working across global lifestyle and CPG brands. You will spearhead high profile, award-worthy, earned-driven integrated activations and productions for one of our top alcohol clients, famous for delivering industry-leading creative activations throughout the year. Working in a dynamic agency-client model, you will work with high profile celebrity talent, influencers and oversee red-carpet events You will be responsible for managing client and inter-agency relationships, playing a critical role in determining the future and long-term success of our Consumer Practice. You will be responsible for all aspects of a client relationship and account team and will supervise big pieces of business with multiple work streams and team...

Description Key Responsibilities: Leadership & Vision : Define and execute a strategic vision for the Client Advocacy Organization that aligns with the overall goals of School Admin Solutions and Tyler Technologies' cloud transformation. This includes creating a client-first mindset throughout the organization. Client Advocacy : Establish client success as a mindset and operational framework that enhances the value our customers derive from our cloud solutions. Lead initiatives to transform our relationships with clients from reactive support to proactive advocacy. Client Success Strategy : Develop and manage a comprehensive client success strategy focused on high client satisfaction, retention, cloud adoption, and maximizing recurring revenue. Use insights from product analytics to drive customer outcomes. Team Leadership & Development : Build and manage a high-performing team of Client Experience Managers (CXMs) and other client engagement roles. Develop...

Imre is an independent, award-winning, brand-engagement creative agency that helps consumer and healthcare brands connect authentically with people in some of the most important decisions of their lives. At Imre, we believe in the five core values of Empathy, Optimism, Kindness, Innovation, and Disruption as the basis for business. Our culture is steeped in the personalities of our three home cities (New York, Philadelphia, and Baltimore) as well as our WFA employees around the USA. We are LGBTQ+- founded, and for 30 years have strongly believed that diversity is one of the key drivers of great creative and one of the keys to our success. We're looking to add to our team of experts, and can't wait to meet you! PRINCIPLE RESPONSIBILITIES AND DUTIES: Accountable for the development, management and evaluation of operating budget, and for achieving objectives within budgeted expense targets. Plans, develops, and defends budget recommendations, work goals, measurements, and...

The Opportunity gWorks is seeking an experienced and strategic Vice President of Client Experience to lead and elevate our Client Experience teams. This newly established role is crucial for driving proactive client success strategies and streamlining operations across the Client Services, Client Implementation, and Client Enablement teams. The Vice President of Client Experience will develop and implement impactful processes and metrics to enhance customer engagement, satisfaction, and retention, ensuring seamless transitions and a superior client journey from onboarding to renewal. Key Qualities We Seek Client Experience & Implementation Expertise: Proven experience as a senior leader responsible for managing client service and implementation teams. This includes direct oversight of SaaS implementation for both new client onboarding and existing client migrations to new product offerings. SaaS Implementation Leadership: Hands-on experience leading large-scale SaaS...