Citigroup, Inc.
Remote (O'Fallon, MO, USA)
Within the US Retail Banking group, the Products and Segments team is responsible for managing complex, interconnected projects across the Retail Bank control management through overseeing, resolving, and remediating high severity issues, managing business performance analytics and scorecard management. The team provides strategic support to the Retail Bank leadership team. The Program Management Lead in this role will report into the Product and Segments (Business Operations) Team and own, develop, enhance, and execute on the Account Opening related processes and programs (with potential to expand to scope to account closing oversight). A key aspect of this role will be coordinating with the LOB's to better align the Account Opening process across channels. Additionally, perform key controls to mitigate risk, continually identifying automation and enhancements. This role is part of a centralized function to provide support for new account opening processes across various business...