Impact Connects
Minneapolis, MN, USA
Executive Vice President - Sales and Customer Experience Title: EVP - Sales and Customer Experience Job Classification: Executive Exempt Department: Sales & Marketing Reports To: President Position Summary: The EVP - Sales and Customer Experience is responsible for building customer loyalty by providing high quality, efficient, responsive, and scalable support. EVP - Sales and Customer Experience is a leader in the organization who represents the company's vision and operationalizes it via best-in-class operational excellence and best-in-class people leadership and culture. The Customer Experience team consists of Account Executives, Account Directors, Account Managers and Account Coordinators servicing every aspect of day-to-day job processing, manufacturing, and mail delivery. The EVP - Sales and Customer Experience is also responsible for leading and enabling Account Executives focus on growth/retention of existing clients and the acquisition of new...