Pluralsight LLC
Remote (USA)
Job Description: Partnering with customers along the customer lifecycle is imperative to help each customer achieve their desired outcomes and ensure they maximize value in our tech skills development platform. Reporting into the Chief Revenue Officer, the EVP of Customer Success and Services is responsible for leading us to deliver on that promise, and as such is vital to our long-term success as a company. As the EVP, Customer Success and Services at Pluralsight, you will lead the development of customer success, professional services, and support motions ranging from high-touch to one-to-many engagements. You must be able to build the global team, processes, and systems needed to ensure customers realize their stated goals at purchase. You will seek alignment to company-wide metrics to drive performance for you and your team. This will drive high customer satisfaction and enable our next level of revenue growth. We are looking for a seasoned, collaborative executive who can...