Synchrony
Remote (Stamford, CT, USA)
Job Description: Role Summary/Purpose: As part of the Growth Governance and Excellence organization, the VP, Multilingual Governance, is responsible for overseeing processes primarily conducted in Spanish. This role involves collaborating with business stakeholders to provide expertise, insights, and a centralized first-line-of-defense perspective on the program governance, ensuring compliance with regulatory and process control objectives. Reporting to the VP, Multilingual Governance Leader, this individual is responsible for supporting first line of defense governance by providing oversight, guidance, and expertise on process control, process management, related reporting activities, and process documentation related to non-English language communication (with focus on Spanish). This individual must be a strong communicator, work effectively in a matrixed environment, be able to think both strategically and critically, and embrace a culture of change, innovation,...