14 Customer Service jobs

Description Vice President of Customer Operations Location: Charlotte, NC The VP of Customer Operations will serve on InVue's Executive Leadership Team (ELT) and report to InVue's CEO. The VP of Customer Operations is responsible for developing and leading the delivery of a premium global B2B customer care and supply chain operations to support a mid-sized, fast growing, privately held product based IoT company. This position will be responsible for leading InVue's global customer care, supply chain and customer program management organizations focused on delivering an exceptional customer experience. This person will be looked to as the global leader and subject matter expert for driving customer operation initiatives throughout the organization. RESPONSIBILITIES This person will lead an organization of 65+ FTE's in 3 countries. Global functional areas include customer support, key account management, customer program management, technical support, field...

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more...

Join Triumph Financial! At Triumph Financial, we're focused on creating value by driving business and communities of all sizes toward the future. That's why we're looking for passionate, solutions-oriented people to join our team. As a values-driven financial service company, our goal is to help our clients succeed and our communities prosper - and that starts with forward-thinking professionals dedicated to our purpose of Helping People Triumph. Position Summary : The Vice President, Enterprise Contact Centers will own the customer experience delivery, strategic planning, and execution of all call center operations to provide a best-in-class omnichannel experience for our transportation customers. Leads multiple client experience managers and BPO teams to consistently deliver fast, friendly, frictionless customer service. Fosters an environment which promotes highly engaged employee experience. Essential Duties & Responsibilities Coaches, develops, and mentors a...

Do you get excited when hearing about trademarks and brand protection news? YES?! So do we! At Corsearch, there's no pushing trademark solutions and brand protection from our thoughts. We're thinking about coined trademarks in the car, a detailed design search over lunch, counterfeits while sitting with the in-laws, and anti-piracy while working out We are a mission-led company, driven by a passion for making the world better and safer for our brand customers and their consumers. It's what we do. And people come to Corsearch to be challenged, developed, supported, and valued • The Role This role will lead the development and execution of a comprehensive customer service strategy aimed at delivering exceptional support across all customer touchpoints. The role will involve overseeing teams responsible for order & renewal management, helpdesk, entitlements, and product technical support while driving customer satisfaction, retention, and loyalty across our product...

Trash Collector Ally Waste Services is currently hiring for a part-time Trash Collector to join our team! This trash valet position works part-time starting at 7pm and earns a competitive wage of $20 per night (not hourly) depending on location. We are industry leaders and believe that hard work can also be fun. In addition to industry-leading pay and our inspiring culture , we offer our Trash Collector the following benefits and perks: Immediate openings No experience required Part-time schedule Night shifts All major holidays off So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application . We hope to meet you soon! OUR IDEAL TRASH COLLECTOR Respectful - respects those in the community, property, and our business Thorough - doesn't cut corners Self-motivated - able to work independently Pride in your work - desire to ensure customer satisfaction If...

Position Description: Reporting directly to the Senior Vice President & General Manager of South Chicago Packing, the Sales leader will spearhead the Customer Development and Commercial Excellence initiatives for the Division. In addition to serving on the South Chicago Packing Leadership Team, the individual will lead and manage the South Chicago Packing Sales Team, establishing performance goals to drive profitable growth across the specialty oils portfolio. The individual will foster a high-performing sales organization through strategic coaching and the disciplined implementation of best-in-class sales practices and innovative commercial strategies. The Sales leader will steward and reflect the Miniat Values in all internal and external interactions. Primary Responsibilities: Commercial Leadership • Create a holistic sales plan to consistently deliver volume and profit margin targets, as well as annual Key Performance Indicator (KPI's) objectives for the Sales...

Location: Please note this is a hybrid role, minimum 3 days in the office - Chelmsford, MA About this role: The Vice President of Financial Assistance and Loan Servicing will oversee and manage all aspects of the credit union's collections and servicing departments. This role is critical in ensuring effective management of delinquent accounts, minimizing losses, and optimizing recovery processes. Pivotal in ensuring effective management of delinquent accounts, optimizing loan servicing processes, and enhancing overall member satisfaction. The ideal candidate will have a proven track record in strategic leadership and operational excellence, with a strong background in collections. They will collaborate with other senior executives to achieve organizational goals. Key Responsibilities: Strategic Leadership: Develop and execute a comprehensive collections strategy aligned with the credit union's overall objectives. Provide visionary leadership to the collections team,...

Join Triumph Financial! At Triumph Financial, we're focused on creating value by driving business and communities of all sizes toward the future. That's why we're looking for passionate, solutions-oriented people to join our team. As a values-driven financial service company, our goal is to help our clients succeed and our communities prosper - and that starts with forward-thinking professionals dedicated to our purpose of Helping People Triumph. Position Summary : The Vice President, Enterprise Contact Centers will own the customer experience delivery, strategic planning, and execution of all call center operations to provide a best-in-class omnichannel experience for our transportation customers. Leads multiple client experience managers and BPO teams to consistently deliver fast, friendly, frictionless customer service. Fosters an environment which promotes highly engaged employee experience. Essential Duties & Responsibilities Coaches, develops, and mentors a...

Join Triumph Financial! At Triumph Financial, we're focused on creating value by driving business and communities of all sizes toward the future. That's why we're looking for passionate, solutions-oriented people to join our team. As a values-driven financial service company, our goal is to help our clients succeed and our communities prosper - and that starts with forward-thinking professionals dedicated to our purpose of Helping People Triumph. Position Summary : The Vice President, Enterprise Contact Centers will own the customer experience delivery, strategic planning, and execution of all call center operations to provide a best-in-class omnichannel experience for our transportation customers. Leads multiple client experience managers and BPO teams to consistently deliver fast, friendly, frictionless customer service. Fosters an environment which promotes highly engaged employee experience. Essential Duties & Responsibilities Coaches, develops, and mentors a...

The Vice President of Tech Support and Customer Services is responsible for bringing a strategic vision, operational excellence and innovation to the services team which includes Technical Support and customer service. Leading our technical support team of talented professionals in consistently delivering industry leading customer satisfaction and loyalty. The VP of Services is someone who has a strong understanding of RV Electrical systems, experience managing technical support teams and the skills and experience to drive high customer satisfaction for our customers. Responsibilities: Lead a team of Technical Support and Services team-members. management and product enablement/coaching. Lead the Services team to fully adopt industry standards and best-practices to achieve operational efficiency to support a growing organization Design and implement processes, systems, and structures necessary to consistently deliver high-quality customer results Deliver a global...

GENERAL SUMMARY Under the direction of the Assistant CTO, this position is responsible for the strategy, operations and delivery of IT end-user support services (virtually and onsite with the primary goals of 1) ensuring the smooth IT operation daily around the clock; and 2) achieving IT service excellence and customer satisfaction for all internal and external customers including staff, residents/ participants, contractors, consultants, vendors and others. Additional areas of overall responsibility include the full integration and operations of the Northern and Southern California IT Support Services and Helpdesk teams. ESSENTIAL FUNCTIONS 1. Lead the effort to merge the Northern California and Southern California IT support services and helpdesk teams into a single integrated team providing 24x7x365 IT services to end-users, residents, and other related third parties throughout the enterprise. 2. Manage and prioritize IT incident and service request tickets, ensuring...

Description Premier Disability is hiring a Vice President to lead our call center teams. Reporting to the General Manager, the Vice President is responsible for driving operational efficiency and conversion rates, customer service excellence, and people management within two departments of the call center. In collaboration with multi-location customer service and client case management teams, this role is responsible for achieving/exceeding key performance call center, client acquisition, and client retention metrics. The ideal candidate will be passionate about the customer experience and leverage their analytical skills to drive process improvements through innovation and people management. A candidate must possess exceptional leadership skills, demonstrating an ability to move and influence a large team towards a common goal and objective. They also will have proven success in lead conversion, clien retention, overcoming objections, negotiation and closing customers. The...

ProSource is accepting applications for the following position on behalf of our client. If you are interested and feel you might meet the qualifications, we would love to hear from you. Compensation: $150,000 - $180,000 Workplace: Onsite About ProSource ProSource is a full-service staffing company that conducts nationwide searches on behalf of our clients offering direct hire, contract and contract-to-hire services. We take your privacy seriously and will not share your personal information with any organization without your prior approval. Feel free to contact us directly at jobs@askprosource.com or visit www.askprosource.com for additional job opportunities. We look forward to hearing from you!

Company Description IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters-at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge. At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust. We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many...